​Scanwell Logistics: Aspiring Global Reach with Local Expertise

Scanwell Logistics is one of the leading logistics companies based in Gurugram, Haryana. Established in 1981, it is one of the top-ranked logistics companies in India that aspires to become Global. The company is known for its comprehensive logistics services to its global client base. They wanted us to redesign their website and add key functionalities to deliver a seamless user experience.

Client requirements

The primary need of the client was to redesign and redevelop their existing website, which had too many technical glitches. They wanted to highlight the different types of services, along with a detailed take on their expertise and network. With an aspiration to expand their logistics services, they wanted a website that felt easier for everyone to use.

Project Goals and Objectives

The client’s primary objective was to enhance the existing website by improving its speed and performance. We created a CMS platform using WordPress to build the website. We added the necessary features that helped make the site more functional. We also integrated contact buttons for seamless communication between the stakeholders and their clients.

Scope of Work
  • Website Redesign
  • Website Re-development
  • Testing
  • Post-launch Maintenance
Project

Logistics Website

Year

2024

Industry

Logistics


Tech Stacks and Tools Used
  • WordPress

Problems the Client Was Facing
Problems the Client Was Facing

The client had an existing website, but it lacked the functionality and features of a modern website. The site's loading speed was a concern, and it lacked sufficient information about the business. We identified these issues and fixed them using a reliable framework.

Real-time Data Management
Real-time Data Management

We faced several technical issues while redeveloping the website. The loading speed was particularly a concern, with inconsistent image and text placement. The site's security was also a red flag, prompting us to implement proper security measures and protect it from malware and other malicious attacks.

Ensuring Secure Role-based Access ​
Ensuring Secure Role-based Access ​

The website's UI and UX were concerning, hindering a smooth user experience. We upgraded the UI and focused on improving the UX to prevent bounce rate and user dissatisfaction.

Fuel Cost Optimization
Fuel Cost Optimization

There were multiple logistics websites serving the Indian market that wanted to showcase their global service. Our challenge was to position the website prominently. We analyzed market realities and consistently provided support to improve the website’s position.

Research and Insights

User Research Findings

We revamped the website by prioritizing the needs of the primary B2B users. We conducted stakeholder interviews, reviewed analytics, and made usability edits to improve the website’s functionality. With an extensive study of the client needs and the website challenges, we arrived at the following conclusions:

  • Users faced challenges taking action on the website because the action buttons were unclear.
  • The visual and text content needed proper optimization on the website.
  • We fixed the website’s design issues to improve its performance on mobile devices.
  • We provided quick access to features and trust signals to guarantee better contact decisions.

The user research findings helped us redesign the website and showcase the logistical company’s services.

Market logo
Market Observations:
  • Competitors have dominant visual branding but no structured user journey.
  • Some websites failed to articulate their value propositions clearly.
Audience logo
Audience Insights:
  • The website primarily attracted B2B users who needed logistical assistance from a trusted source.
  • These users required a smooth user experience with minimal or no roadblocks.
01
Website Re-development

This was our primary task: understanding the client’s requirements and incorporating them into our design. We added different elements to improve its functionality.

02
Improved Website Functionality

We worked on improving the website’s functionality efficiently. The addition of enquiry buttons and clear action buttons paid dividends significantly.

03
Simplified Content Hierarchy

We updated the content of the website to make it more organized and neat. Our team focused specifically on the placement of the text and the images on the logistics website.

04
Trust-centered UX

We worked on improving the UX with a focus on trust. The addition of trust signals and clear action calls improved the overall website performance.

05
Performance and Speed Optimization

Our primary aim was to improve the loading time, along with other minimal performance enhancements. With proper web design measures, we were able to achieve this goal.

Testing & Quality Assurance

Cross-browser testing
Responsive testing
Performance testing
Bug fixing process
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Client Testimonial

Sayak Gope

Marketing Manager, Scanwell Logistics

Partnering with Weavers Web Solutions was a valuable experience for our venture. Their team understood our requirements clearly and helped us create a website that feels modern, responsive, and business-focused. We appreciated their organized workflow, quick communication, and willingness to accommodate changes whenever needed. The project moved forward without unnecessary complications, making coordination much easier for us.