Soluky: A Unique e-commerce Platform for Pet Wellness

Soluky was the brainchild of three avid animal lovers and dog owners who wanted to improve the quality of the food their pets consumed. With a vision of better food quality and greater nutritional knowledge, they established this remarkable e-commerce platform dedicated to pawed friends.

Client requirements

The key functionality of Soluky is an e-commerce platform that delivers pet food to customers’ doorsteps. A user can add information about their pet, choose the meal plan, and order pet food instantly online. The client wanted us to build a functional, seamless e-commerce platform that allows users to purchase pet products on the website and subscribe to the online delivery service. They also wanted to develop a unique calculator that shows how much food a pet needs based on its breed, body size, and weight.

Project Goals and Objectives

The client’s main objective was to create a functional e-commerce website for pets. With fast delivery, tracking, and calculators, they wanted their users to stay on top of their pet’s health and well-being. They also wanted to create a section where users can create customized meals and treats for their dogs and cats. Based on gender, pet breed, and weight, users will be able to deliver the right portions with the right nutritional balance.

Scope of Work
  • Website Creation
  • E-commerce Development
  • Testing
Project

Pet Food e-commerce Website

Year

2023

Industry

Pet Care


Tech Stacks and Tools Used
  • WordPress ​

Problems the Client Was Facing
Problems the Client Was Facing

While developing the website and its subsequent features, the client faced various issues and challenges. Our job was to identify and promptly fix them. Issues with feature integration, slow site performance, and e-commerce adoption prevented the site from being highly functional.

Technical Issues
Technical Issues

The client's website faced several concerns, especially with its e-commerce features. The website’s loading, downtime, and cart details faced lags and downtime, which greatly affected the user experience.

Issues with UI/UX Designs
Issues with UI/UX Designs

​ When Soluky arrived, they faced lower user adoption rates. With the unique features and modifications, they wanted to create a seamless experience for their key users. Our technical assistance helped them create a system that aligned with their customer expectations.

Challenges with Market Competition
Challenges with Market Competition

As a brand, Soluky lacked identity in its digital products. This undermined the overall efficiency of their e-commerce application. The brand's competitors had a comparatively prominent presence in terms of logos, images, and other visual elements.

Research and Insights

User Research Findings

We wanted to provide real solutions that aligned with users’ needs. Using selected research methods, we conducted research for this website. This included stakeholder interviews, analytics review, and usability edits. These methods helped us find some important conclusions:

  • Users faced challenges navigating the website’s sections due to unclear navigation.
  • We fixed issues and ensured the website works well on mobile devices and platforms.
  • High drop-off rates on the e-commerce website were a problem, which we promptly fixed.
  • We offered quick access to features and trust signals before making any contact decisions.

With these findings, we created a simple, clear, and conversion-focused e-commerce platform for pets.

Market logo
Market Observations:
  • Competitors generally emphasized visual branding but lacked structured user journeys.
  • E-commerce websites were often overloaded with information, leading to cognitive overload.
  • Some competitors highlighted measurable results or clear value propositions.
Audience logo
Audience Insights:
  • The primary users were pet owners who wanted to buy products for their pets and understand suitable feeding practices.
  • Trust factors, such as testimonials and certifications, greatly influenced engagement.
  • The users preferred minimal steps to complete their desired actions on the e-commerce site.
01
E-commerce Features

We aimed to first create a functional e-commerce platform for pets that offered a seamless user experience. We completed the project by adding product listings, cart and checkout flow, and discounts.

02
Feeding Calculator

Along with e-commerce features, we were tasked with creating a feeding calculator to help users understand their pet's food requirements. They could put details about their pet and get proper information about the amount of food and the type of diet they need.

03
Simplified Content Hierarchy

We provided scannable layouts with strong headings and visual segments. This helped us reduce cognitive load from the website.

04
Trust-centered UX

Along with updating the website's content, we also improved the UX. We added client testimonials, case studies, and client logos to improve the user experience.

05
Optimization of Performance and Speed

High bounce rates on slow-loading pages were a persistent issue we addressed through performance enhancements and improved load times.

Testing & Quality Assurance

Cross-browser testing
Responsive testing
Performance testing
Bug fixing process
slider
slider
laptop img

Client Testimonial

Ibrahim

Owner, Soluky

Weavers Web Solutions helped us create a modern and user-friendly website that reflects the identity of our pet wellness business. Their team remained attentive, organized, and easy to work with during every stage of development. They took the time to understand our goals and implemented changes quickly whenever required. We truly appreciate the level of support and communication they maintained throughout the project.